VILLA 4 MYKONOS acts as an agent for Property owners (“Owner”) and their representatives (“Owner Representative”) in promoting Properties for rent and arranging bookings. Each time a Guest confirms a booking of a Property through VILLA 4 MYKONOS, a Rental Contract is entered into between the Owner or the Owner’s Representative for the agreed period (“Rental Period”), and the guest in whose name the booking is made (the “Guest”). Each time a Guest books a Property through VILLA 4 MYKONOS, the Guest is deemed to have agreed to these terms and conditions. The Rental Contract is not effective until VILLA 4 MYKONOS has confirmed the Guest’s bookin.
Payment
When the Guest makes a booking request, the Guest must make the appropriate deposit payment to VILLA 4 MYKONOS within 5 working days of availability confirmation. The following deposit payment must be received by VILLA 4 MYKONOS:
- For rentals beginning more than 60 days after the date of the booking request – a deposit of 30% of the total rental amount is payable
If the required deposit payment is not received within the 5 working day period, VILLA 4 MYKONOS reserves the right to void the Guest’s booking request.
Where a 30% deposit applies to the booking, the Guest must pay the remaining 70% balance not less than 3 days before the scheduled arrival date.
All payments must be made in EURO, unless otherwise agreed with VILLA 4 MYKONOS, and must be made in accordance with VILLA 4 MYKONOS’s payment instructions as set out in the Guest’s booking confirmation.
If payments are not made on or before the due dates as required herein, the Owner or the Owner’s Representative may cancel the booking, in which case this Rental Contract will be thereby terminated without any further notice required. Cancellation charges may apply as detailed below.
Arrival / Departure times
Typical check-out and check-in times are 12:00 noon and 3:00pm respectively unless stated otherwise. VILLA 4 MYKONOS will work with the Owner or Owner’s Representative to try to accommodate the Guest’s actual arrival and departure times, subject to availability. Please do advise VILLA 4 MYKONOS of any changes to the Guest’s schedule so every effort can be made to accommodate them.
Damage or Losses
Please treat the Property rented accordingly, and leave the Property and all its contents in good order and in an acceptably clean condition.
Any damage or losses caused during the Rental Period will be the Guest’s responsibility and may be charged to the Guest’s account and deducted from the Guest’s security deposit. In cases of excessive or unacceptable loss or damage at any time during the Rental Period, the Owner or Owner’s Representative may require the Guest and their party, including visitors to vacate the Property immediately, without compensation or refund.
Access
The Property and its facilities are available for the Guest’s full enjoyment during the Rental Period. However the Owner, Owner’s Representative, or other staff and contractors may need access to the Property from time to time (e.g. for maintenance purposes to the house, garden, swimming pool, utilities and services, or for the purposes of providing additional services requested by the Guest, etc.). The Guest is required to give them reasonable access to the Property for these purposes.
Number of Guests
The number of persons (adults and children) staying at the Property must not exceed the maximum number of sleeping places indicated in the booking confirmation and reservation voucher, unless specifically authorised in writing. Exceeding this number may invalidate any insurance policy on the Property. Entry or access to the Property may be refused or limited where the number of guests exceeds the stated requirement. No pets are allowed unless agreed in writing in advance.
Use of Property
All bookings are assumed to be for normal holiday purposes only, and the Guest agrees that the use of the Property will be limited to this purpose unless otherwise confirmed in writing.
Conduct and Due Care
Illegal or immoral activities including gambling, prostitution, prohibited drugs, possession or use of pyrotechnics or dangerous goods, and possession or use of firearms and other weapons are all strictly prohibited.
The Guest is responsible for the behaviour of the guests staying at the Property, as well as visitors to the Property during the Rental Period. Should any guest(s) or visitor(s) not behave in a suitable manner, the Owner or Owner’s Representative may, in their absolute discretion, require the Guest, their party and/or visitor(s) to leave the premises and/or vacate the Property immediately, without compensation or refund
In the interests of safety, due care should be taken at the Property at all times, especially with children. Suitable supervision should be given around pools, beaches and roads, and when using all Property’s facilities.
Valuables and Security
Any Guest valuables or property left or used at the Property are at the Guest’s own risk. Neither VILLA 4 MYKONOS, the Owner nor the Owner’s Representative accepts any responsibility for loss of or damage to Guest property. The Guest is responsible for the Property during the Rental Period, and must ensure that all windows and doors are locked securely when not on the premises. Any act or omission by the Guest, their party and/or visitors which may negate or prejudice the Property’s insurance policy and/or results in loss or damage is the Guest’s responsibility.
Price Fluctuation
Once the Guest’s booking is confirmed, the price of the Guest’s reservation is fully guaranteed, even if VILLA 4 MYKONOS changes the price on its website after the Guest’s booking has been confirmed. In return for this commitment, no refunds will be made for any exchange rate fluctuations that would otherwise reduce the rental cost.
VILLA 4 MYKONOS reserves the right to impose any taxes or other charges which may be implemented by any government or other regulatory body, which were unknown at the time of publishing. VILLA 4 MYKONOS will tell the Guest promptly in the unlikely event that it becomes aware that any taxes or charges will apply to the Guest’s booking.
Cancellations
If the Guest wishes to cancel a confirmed booking, written notice of cancellation must be sent to VILLA 4 MYKONOS. All cancellation notices received by VILLA 4 MYKONOS will be acknowledged in writing. It is strongly recommended that the Guest and all members of the Guest’s party purchase trip cancellation insurance.
Complaints
Every attempt will be made for the Guest to have an enjoyable stay. If the Guest should have a problem during the Rental Period, please inform VILLA 4 MYKONOS immediately who will endeavour to put things right. In order for the Guest’s complaint to be addressed, the Guest must communicate any problem whilst on location. If no complaint is reported during the Rental Period, VILLA 4 MYKONOS will assume that the Property was to the Guest’s satisfaction and no complaint will be entertained.
VILLA 4 MYKONOS’s Responsibility
The descriptions, assessments and/or ratings of Properties and surrounding locations that VILLA 4 MYKONOS publishes or gives to the Guest are provided in good faith and in the belief that they are accurate based on the latest information received. However, VILLA 4 MYKONOS cannot be held responsible for any modifications to the Properties or inaccuracies. Where VILLA 4 MYKONOS publishes or refers to descriptions, assessments and/or ratings of the Property either by VILLA 4 MYKONOS or by third parties, these ratings are for information purposes only and VILLA 4 MYKONOS will not be held responsible for any reliance placed on these ratings.
Disclaimers
Neither VILLA 4 MYKONOS, the Owner nor the Owner’s Representative accepts any responsibility or liability for:
- any physical injury, sickness, death, loss, damage, inconvenience or additional expenses incurred by the Guest, their party or visitors regardless of the cause;
- any vehicle or the contents of any vehicle used, hired or engaged by the Guest or their party during the Rental Period;
- inability of the Guest or any member of the Guest’s party to enter the location of the Property or stay at the Property for all or part of the Rental Period as a result of failure to obtain appropriate travel or visa documentation, cancellation or amendments to travel arrangements or the missing of flights or travel connections; and/or
- any delay or cancellation of the booking as a result of war, threat of war, riot or civil strife, strike, demonstration, terrorist activity (threatened or actual), natural disaster, fire, sickness, weather conditions, action at an airport or port by any government or public authority, technical problems relating to transport and airport regulations caused by technical, mechanical or electrical breakdowns, or any technical, structural, electrical, plumbing or other problems or difficulties with the Property which make it unsafe or unusable, or any other circumstances which amount to “force majeure” or Acts of God, or other events beyond the Owner’s control.
In no case will VILLA 4 MYKONOS, individually or collectively be liable to make any payment or give any refund or compensation of any amount over and above the total rental amount paid.
Jurisdiction
This agreement will be governed by the laws of Greece. In the event of controversy arising from the booking and Property rental that cannot be resolved amicably between the parties, both parties agree to exclusively refer the matter to Greek courts to be resolved finally.
By making its booking request, the Guest agrees that these terms and conditions have been read, understood and have been accepted and agreed to by the Guest without reservation and without exception.
If any of the conditions of this Rental Contract are or become or are deemed to be invalid, or if there is any omission from any terms and conditions, the remaining terms and conditions will remain valid and enforceable and cannot be contested.
